Knowsley Older People's Voice

Warm Homes Discount Scheme

electricFor  winter 2017 to 2018, you could get a £140 discount on your electricity bill through the Warm Home Discount Scheme.

The Warm Home Discount is a discount from energy suppliers to those customers who qualify. This money isn’t paid to you – it is applied as a credit to the electricity part of your energy bill (as most households receive electricity – not all receive gas). You can also qualify for the discount if you use a pre-pay or pay-as-you-go meter. Receipt of a Warm Homes Discount won’t affect any payment you are entitled to from the Cold Weather Payment or Winter Fuel Payment.


There is a core group of people who will be eligible for the discount. You will be part of this core group if on 9th July 2017 all of the following applied:

  • you were receiving electricity from one of the energy suppliers who was part of the scheme
  •  your name (or your partners name) was on the bill
  • you were getting the Guaranteed Credit element of Pension Credit (even if you get the Savings Credit as well)

Other eligible people

Some suppliers also offer the discount to other vulnerable people (such as those on low incomes) who are not automatically part of the core group. These people are said to be part of the broader group. Each supplier has their own rules about who qualifies for the discount as part of the broader group. You can check with your supplier to see if you meet their rules, medicine or to get help applying for the discount.


How to Claim

If you qualify for the discount you’ll get a letter before 30th November 2017 telling you either:

  • you don’t have to apply – you’ll get the discount automatically
  • to apply by 31st January 2018 – the letter will tell you why and how


Scheme suppliers

These are the energy providers taking part in the Warm Home Discount Scheme during winter 2017/18. Click on your supplier to find more about their specific scheme: 



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